The Parliamentary Ombudsman’s review of government complaint handling 2013
6 May 2014
In this report, we set out the details of complaints about government departments and their agencies in 2013.
Reports about government
Reports about government
Handling allegations of corruption
25 February 2014
A report by the Parliamentary Ombudsman on an investigation into a complaint about the Department for International Development
Reports about government
Sexual assault abroad
26 November 2013
A report by the Parliamentary Ombudsman on an investigation into a complaint about the Foreign and Commonwealth Office
Reports about government
Responsive and Accountable? The Ombudsman’s review of complaint handling by government departments and public organisations 2011-12
11 December 2012
This report looks at the way government departments and agencies manage complaints. It tells a series of short stories about individuals who, when things went wrong, struggled to get themselves heard.
Reports about government
Responsive and accountable? The Ombudsman’s review of complaint handling by government departments and public organisations 2010-11
28 October 2011
This report looks at the way government departments and agencies manage complaints
Reports about government